Terms and Conditions

1. Introduction Welcome to Utopia Studio, a slow fashion online store dedicated to ethical, sustainable, and vintage clothing. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

2. General Conditions

  • By placing an order, you confirm that you are at least 18 years old or have parental consent to make a purchase.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Prices and availability of items are subject to change without notice.

3. Products & Orders

  • Our products are unique, vintage, or handmade, and slight variations may occur.

  • All sales are subject to availability. If an item is out of stock after your order is placed, we will inform you as soon as possible and offer a refund or exchange.

  • Orders are confirmed only after full payment is received.

4. Pricing & Payment

  • All prices are listed in € and are subject to change.

  • Payment is required at checkout through accepted payment methods.

  • We use secure payment processing, but we are not responsible for any unauthorized transactions.

5. Shipping & Delivery

  • We ship in Europe. Shipping costs and estimated delivery times are provided at checkout.

  • Customs fees, import taxes, and duties (if applicable) are the responsibility of the customer.

  • We are not responsible for delays caused by postal services or customs.

6. Returns & Exchanges

  • Due to the nature of slow fashion and vintage items, we do not accept returns unless the item is defective or significantly different from the description.

  • If you receive a damaged or incorrect item, please contact us within 7 days of receipt with photos for review.

  • Exchanges may be offered based on availability.

7. Intellectual Property

  • All content, including images, text, and designs, on this website is the property of Utopia Studio and may not be used without permission.

8. Privacy Policy

  • We value your privacy and only collect personal data necessary to process your order.

  • We do not sell or share your information with third parties except for essential service providers (e.g., shipping companies).

9. Liability & Disclaimer

  • We are not responsible for any issues arising from the use of our products beyond their intended purpose.

  • While we strive for accuracy, we do not guarantee that all product descriptions, images, and information are free of errors.

10. Changes to Terms

  • We reserve the right to update or modify these terms at any time without prior notice. Continued use of our site constitutes acceptance of the updated terms.

For any inquiries, please contact us at hello.utopiastudio@gmail.com

Thank you for supporting slow fashion!